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QUICK ASSISTS

Answers to our most frequently asked questions are just one click away.


WHEN WILL MY ORDER ARRIVE?
Standard Shipping: 3-7 business days after order is processed.
HOW DO I TRACK MY ORDER?
Once your order has shipped, you will receive a tracking number with your estimated arrival date.
HOW TO CHANGE MY SHIPPING ADDRESS AFTER AN ORDER HAS BEEN PLACED?
To request a change in address, E-mail us at hello@thermajane.com or by calling us at (347) 498-5341.
HOW CAN I RETURN MY ORDER?
ALL THERMAJANE PURCHASES HAVE A 90-DAY RETURN POLICY. 1. Returned within 90 days of purchase. 2. In original purchase condition and package. 3. Items are unworn and unwashed. Click Here to see more.
Company Info
Email: hello@thermajane.com
Hours: Mon-Fri 9:00-5:00 EST
Number: (347) 498-5341

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